Customer Support Use Case

Unrestricted Customer Support

Customer questions/requests can come in through multiple channels –– from email to Slack, to SMS, or even social media.

Reduce MTTR and increase customer satisfaction

envite, positioned in the middle, analyzes raw information from all of these sources and applies AI/ML to identify the most appropriate answer and/or expert who can resolve the problem/answer the question.

Simplify your customer communications

Customer questions/requests can come in through multiple channels – from email, to Slack, to SMS or even social media.

 

envite lets you communicate to all of these from one application.

Cut your support time…

Customer questions/requests can come in through multiple channels – from email, to Slack, to SMS or even social media.

 

envite lets you communicate to all of these from one application.